Shipping Policy
Last Updated: 2 July 2026
Thank you for shopping with The Last Chapter 3D.
We aim to dispatch all orders as quickly as possible while ensuring every item meets our quality standards.
Order Processing
Most orders are processed within 1–3 business days after payment has been received.
Many of our products are made using 3D printing. During busy periods or for made-to-order items, processing times may occasionally be longer.
If we expect a significant delay, we will contact you as soon as possible.
Delivery
Orders are normally shipped using Royal Mail or another suitable delivery service.
Typical UK delivery times are:
- Royal Mail Tracked 24: usually 1–2 working days after dispatch.
- Royal Mail Tracked 48: usually 2–3 working days after dispatch.
Delivery times are estimates and cannot be guaranteed.
Shipping Costs
Shipping costs are calculated automatically during checkout based on the size, weight and destination of your order.
Any free delivery offers will be shown during checkout where applicable.
Order Tracking
Where a tracked delivery service is used, tracking details will be provided by email once your order has been dispatched.
Incorrect Delivery Address
Please ensure your delivery address is correct before completing your order.
We cannot accept responsibility for delays or additional costs caused by incorrect or incomplete addresses supplied by the customer.
Lost or Delayed Deliveries
If your order has not arrived within a reasonable time, please contact us and we will work with the delivery provider to investigate.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number.
- Photographs of the damaged item.
- Photographs of the packaging (if applicable).
We will assess the issue and arrange a replacement or refund where appropriate.
Contact Us
If you have any questions about shipping or your order, please contact us.
3DPT
Website: https://thelastchapter3d.com
Email: [email protected]

